How long will it take to receive my order?
2-3 weeks after order has been placed.
Changing or canceling your order.
If your order has not already been shipped, you may contact us at 855.326.4746. We do our best to process your orders as quickly as possible. If your order has already been processed and shipped, you will not be able to cancel or change it.
Do you ship internationally? If so, how much does it cost?
We cannot accept international orders online at this time. If you would like to explore the potential of an order for international delivery, please contact us at 855.326.4746.
Do you ship to PO Boxes?
No, we do not ship to PO Boxes. Fedex will not deliver to PO Boxes.
Why is my item on backorder?
Items that are not available to ship when an order is made are on placed on backorder and will ship at a later date. Please note that while your credit card will be authorized on the date your order is made, you will not be charged until the item ships. Please be aware that backorder dates are approximate and subject to change.
What if my size is not in the pull down bar?
If you do not see your size, that means we are currently sold out of that size. It does not mean we will not be reproducing that item. Many items do come back into stock multiple times, so check back often.
What methods of payment do you accept?
Payments for products purchased from the www.stgermaincollection.com are processed via PayPal. PayPal currently accepts VISA, MasterCard, American Express and DISCOVER.
What if a price has changed after I purchased an item?
Sorry, we do not offer price adjustments.
What is your return policy?
All Sales are final.